Privacy Policy & Terms of Use
This page explains how we collect and use information, and the rules for using our website and purchasing from our store.
1) Overview
This combined Privacy Policy and Terms of Use (“Terms”) applies to your access to and use of this website, including any purchases you make. By using the site, you agree to these Terms.
If you do not agree, please do not use the site.
2) Privacy: Information We Collect
We collect information in the following ways:
- Information you provide: name, email, shipping address, billing address, phone number (if provided), order details, messages you send us, and any other information you submit through forms or checkout.
- Transaction information: purchases, refunds, chargebacks, store credits, and related communications. We do not store full payment card numbers; payments are handled by our payment processors.
- Device & usage data: IP address, browser type, device identifiers, pages viewed, referral URLs, approximate location (derived from IP), and time spent on pages.
- Cookies & similar technologies: described below.
3) Privacy: How We Use Information
We use collected information to:
- Process and fulfill orders, including shipping, returns, customer support, and fraud prevention.
- Communicate with you about orders, account updates, policy changes, and support inquiries.
- Improve site performance, usability, and product offerings (analytics and troubleshooting).
- Personalize your experience (e.g., remembering preferences, cart/session state).
- Send marketing messages when permitted by law and your settings (you can opt out anytime).
- Comply with legal obligations and enforce our Terms.
4) Cookies & Tracking
We use cookies, pixels, and similar technologies for essential site functionality (like cart and checkout), analytics (to understand traffic and improve the site), and marketing (to measure campaign performance).
- Essential cookies: required for site features like login, checkout, and fraud prevention.
- Analytics cookies: help us understand how visitors use the site.
- Marketing cookies: may be used to measure ads and show relevant promotions.
You can usually control cookies through your browser settings. Note that disabling certain cookies may impact site functionality.
5) Privacy: When We Share Information
We may share information with:
- Service providers: payment processors, shipping carriers, email providers, hosting, analytics, and support tools.
- Business operations: fraud detection, identity verification, and security providers as needed.
- Legal compliance: if required by law, subpoena, court order, or to protect rights and safety.
- Business transfers: if we’re involved in a merger, acquisition, or asset sale (subject to applicable law).
We do not sell your personal information in the traditional sense. Some third-party tools may process data for analytics/advertising.
6) Privacy: Data Retention & Security
We keep information only as long as needed for order fulfillment, support, legal compliance, and legitimate business purposes. We use reasonable administrative, technical, and physical safeguards to protect data.
No system is 100% secure. Please use a strong password and keep account credentials private.
7) Privacy: Your Choices
- Email marketing: you can unsubscribe using the link in our emails.
- Account info: you may be able to update your account details through your account page.
- Cookies: control via browser settings.
- Access/Deletion requests: email us at admin@evileevee.com.
8) Payments & Billing
Payments are processed by third-party payment providers. We do not store full card numbers. By submitting payment information, you represent you’re authorized to use the payment method.
We may cancel or refuse transactions that appear fraudulent or violate these Terms.
9) Accounts
If you create an account, you’re responsible for maintaining the confidentiality of your login and for activities under your account. Notify us immediately if you suspect unauthorized access.
10) Orders, Pricing, & Availability
- Pricing: Prices may change without notice. Taxes and shipping are shown at checkout where applicable.
- Availability: Inventory can change quickly; we may limit quantities or cancel orders if stock errors occur.
- Order acceptance: An order confirmation does not guarantee acceptance. We accept when the order ships or is otherwise confirmed.
- Errors: If a listing has a pricing or description error, we may correct it and cancel/refund affected orders.
11) Collectibles & Condition Notes
Trading cards and collectibles may have minor print/manufacturing variations. Unless explicitly stated, packaging conditions (dings, shrink-wrap tightness, factory scuffs) can vary.
If you have condition requirements, contact us before ordering and we’ll do our best to help.
12) User Content (Reviews, Comments, Uploads)
If you post reviews, comments, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and reproduce that content for operating and promoting the site.
You agree not to post content that is unlawful, infringing, harassing, defamatory, or contains malware/spam.
13) Acceptable Use
You agree not to:
- Use the site for unlawful purposes or to violate any applicable laws.
- Attempt to access accounts or systems without authorization.
- Scrape, crawl, or harvest data at scale without written permission.
- Interfere with site security, payment processing, or normal operation.
- Upload malicious code or attempt to bypass security measures.
14) Intellectual Property
The site design, text, graphics, logos, and content are owned by us or licensed to us and are protected by applicable laws. You may not copy, reproduce, distribute, or create derivative works without written permission.
Third-party names, logos, and marks are the property of their respective owners and are used for identification only.
15) Disclaimers
The site and products are provided on an “as is” and “as available” basis, to the maximum extent permitted by law. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the site will be uninterrupted, secure, or error-free, or that defects will be corrected.
16) Limitation of Liability
To the maximum extent permitted by law, we will not be liable for indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, data, or goodwill arising from your use of the site or products.
Our total liability for any claim will not exceed the amount you paid for the product(s) giving rise to the claim.
17) Indemnity
You agree to defend, indemnify, and hold us harmless from claims, damages, liabilities, and expenses (including attorneys’ fees) arising from your misuse of the site, violation of these Terms, or infringement of any intellectual property or other rights.
18) Disputes
If you have a dispute, contact us first and we’ll try to resolve it quickly. If we can’t resolve it informally, disputes will be handled in accordance with applicable law.
Chargebacks: If you initiate a chargeback without contacting us first, we may suspend your account and/or refuse future orders, as permitted by law.
19) Changes to This Policy & These Terms
We may update this page from time to time to reflect changes in our practices, services, or legal requirements. Updates become effective when posted. Your continued use of the site after an update means you accept the revised terms.
20) Contact Us
Questions about privacy, your data, orders, or these Terms? Email us: admin@evileevee.com
Please include your order number (if applicable) and a short description so we can help fast.