Shipping & Returns

Shipping

We ship orders to the address provided at checkout. Please double-check your shipping details before placing your order.

• Carrier: USPS / UPS (depending on package size and destination)
• Where we ship: United States (and select regions if available at checkout)
• Order confirmation: You’ll receive an email with your order details right after purchase

Processing Times

Most orders ship within 1–3 business days. During big drops, holidays, or high-volume weeks, processing may take a little longer.

Shipping Rates

Shipping costs are calculated at checkout based on weight, destination, and selected shipping method.

• Free shipping promos may run occasionally and will be shown at checkout when active.
• Some products may require signature confirmation (higher value orders).

Tracking

When your order ships, we’ll email you a tracking number. Tracking can take 24–48 hours to update after the label is created.

• If tracking shows “delivered” but you don’t have it, check with neighbors/building staff first.
• Then contact us and we’ll help you file a carrier inquiry if needed.

Local Pickup

Local pickup may be available for select categories or locations. If pickup is available, you’ll see it as an option at checkout.

• Pickup details and timing are provided after checkout.
• Please bring your order confirmation email when picking up.

Returns

Due to the nature of sealed trading card products and collectibles, all sales are final on:

• Sealed booster packs, booster boxes, tins, and other sealed TCG items
• Breaks / randomized items / mystery or surprise products
• Opened items, used items, or items not in original condition

If you received the wrong item or your order arrives damaged, we’ll make it right — see the section below.

Damaged, Missing, or Incorrect Orders

If something shows up damaged, missing, or incorrect, contact us within 48 hours of delivery. We’ll review and resolve quickly.

• Include: order number + photos of the item + photos of the shipping box/label
• Damage claims: must show packaging + product condition clearly
• Wrong item: we’ll send the correct item or refund if unavailable